92jee Privacy Policy

This Privacy Policy ("Policy") describes how 92jee ("92jee", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "Player") who access or use the 92jee platform, including the website at 92jee.net, any associated mobile interface, the 92jee sportsbook, casino games, and all related services (collectively, the "Platform").

92jee is committed to handling your personal data with transparency, integrity, and in full compliance with the data protection requirements of our gaming licence jurisdiction. This Policy has been drafted in plain English so that every player — whether based in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in Pakistan — can clearly understand how their information is managed.

By registering an account, making a deposit, or otherwise using the 92jee Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform.

This Policy applies solely to data processed by 92jee directly. It does not cover the data practices of third-party payment providers such as JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or Raast, whose own privacy policies govern the data they hold about you.

For the purposes of applicable data protection law, the data controller responsible for your personal information is 92jee, operating the Platform at 92jee.net under an internationally recognised online gaming licence.

As data controller, 92jee determines the purposes and means of processing your personal data. All data protection enquiries, access requests, and formal complaints should be directed to our Data Protection contact point at [email protected], clearly marked "Data Protection" in the subject line.

92jee collects personal data across several categories, depending on how you interact with the Platform. The table below provides a structured overview:

92jee does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health data, or biometric data beyond what is strictly required for age and identity verification as mandated by our gaming licence.

92jee collects personal data through the following channels:

• Direct submission — data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or entering a promotion.
• Automated collection — data gathered automatically as you use the Platform, including cookies, server logs, and device fingerprinting technologies.
• Third-party sources — data received from payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast), identity verification service providers, and fraud prevention agencies, to the extent permitted and required by our regulatory obligations.
• Publicly available sources — data sourced from public records or databases where 92jee is required to conduct due diligence under its anti-money laundering obligations.

92jee uses the personal data we collect for the following purposes:

• Account creation and management — to create, maintain, and administer your 92jee account throughout the duration of your relationship with us.
• Identity and age verification — to confirm that you meet the minimum age requirement of 21 years and to verify your identity in compliance with our gaming licence obligations.
• Payment processing — to process deposits and withdrawals in PKR via your chosen payment method, including reconciliation of transaction records.
• Customer support — to respond to your queries, resolve disputes, and provide 24/7 live chat and email support.
• Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming — to monitor gameplay patterns, identify indicators of problem gambling, and apply responsible gaming tools where appropriate.
• Legal and regulatory compliance — to meet the requirements of our gaming licence, anti-money laundering regulations, and any lawful requests from competent authorities.
• Marketing communications — to send you information about 92jee bonuses, promotions, and new features, but only where you have given explicit consent to receive such communications. You may withdraw consent at any time.
• Platform improvement — to analyse usage patterns and improve the performance, usability, and content of the 92jee Platform.

92jee processes your personal data under the following legal bases, applied on a purpose-by-purpose basis:

• Contractual necessity — processing required to perform the contract between you and 92jee, including account management, payment processing, and service delivery.
• Legal obligation — processing necessary to comply with applicable regulatory requirements, including KYC, AML obligations, and licensing conditions imposed by our gaming regulator.
• Legitimate interests — processing carried out for 92jee's legitimate business interests, including fraud prevention, security monitoring, and platform analytics, where those interests are not overridden by your fundamental rights.
• Consent — processing for marketing communications and non-essential cookies, carried out only where you have given freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

92jee does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Data is shared only in the limited circumstances described below:

• Payment service providers — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast receive transaction data necessary to process your deposits and withdrawals. Each provider operates under its own privacy policy and data protection obligations.
• Identity verification providers — third-party KYC and AML screening services receive your identity documents and related data solely for the purpose of verifying your identity and conducting required due diligence checks.
• Game software providers — licensed casino game studios and sportsbook data providers may receive anonymised or pseudonymised gameplay data necessary to deliver their services on the 92jee Platform.
• Regulatory and law enforcement authorities — 92jee may disclose personal data to our gaming regulator, financial intelligence units, or law enforcement agencies where legally required or where we have a statutory duty to report suspicious activity.
• Professional advisers — lawyers, accountants, and auditors who have a professional duty of confidentiality and require access to data to provide their services to 92jee.
• Business transfers — in the event of a merger, acquisition, or sale of 92jee's business or assets, personal data may be transferred to the relevant successor entity, subject to equivalent privacy protections.

92jee retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and legal obligations. The table below outlines our standard retention periods by data category:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction or re-identification. Anonymised or aggregated data may be retained indefinitely for statistical and analytical purposes.

92jee implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, destruction, or loss. Our security framework includes:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the 92jee Platform.
• Encryption at rest for all sensitive personal and financial data stored on 92jee infrastructure.
• Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access personal data.
• Multi-factor authentication requirements for all 92jee staff accessing systems that process personal data.
• Regular penetration testing and security audits conducted by independent third-party security professionals.
• Incident response procedures — in the event of a data breach that poses a risk to your rights, 92jee will notify affected players and relevant authorities within the timeframes required by our licensing jurisdiction.

Whilst 92jee takes every reasonable precaution to secure your data, no online platform can guarantee absolute security. You are also responsible for maintaining the security of your own device and 92jee account credentials. Never share your password with anyone — 92jee staff will never ask for it.

92jee uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us deliver a functional, personalised, and secure experience.

You may manage your cookie preferences at any time via the cookie settings panel accessible at the bottom of the 92jee website. Withdrawing consent for non-essential cookies will not affect the core functionality of your 92jee account, though some personalisation features may be limited.

92jee does not use third-party advertising networks or cross-site tracking technologies that share your data with external advertisers outside the 92jee Platform ecosystem.

Subject to applicable law and our regulatory obligations, you have the following rights in relation to your personal data held by 92jee:

• Right of access — request a copy of all personal data 92jee holds about you, along with information about how it is used.
• Right to rectification — request correction of any inaccurate or incomplete personal data without undue delay.
• Right to erasure — request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and no overriding legal obligation requires retention.
• Right to restriction — request that 92jee limits its processing of your data in certain circumstances, such as where you contest its accuracy or have objected to processing.
• Right to data portability — receive a copy of the personal data you have provided to 92jee in a structured, commonly used, machine-readable format.
• Right to object — object to processing of your personal data for direct marketing purposes at any time, and to processing based on legitimate interests where you have grounds relating to your particular situation.
• Right to withdraw consent — where processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

The 92jee Platform is strictly for individuals who are 21 years of age or older. 92jee does not knowingly collect or process personal data from any person under the age of 21. Registration by a minor, or registration on behalf of a minor, is prohibited and constitutes a material breach of the 92jee Terms & Conditions.

Where 92jee has reason to believe that personal data has been submitted by or on behalf of a person under 21 years of age, we will take immediate steps to verify the account, suspend activity pending verification, and delete the relevant data if the age violation is confirmed. The account will be permanently closed and any balance forfeited.

As 92jee is operated under an international gaming licence, your personal data may be processed and stored on servers located outside of Pakistan. Such transfers are carried out in accordance with the requirements of our gaming licence and applicable data protection standards.

Where personal data is transferred to third-party processors in other jurisdictions, 92jee ensures that appropriate safeguards are in place, including contractual data processing agreements that impose data protection obligations equivalent to those described in this Policy. 92jee does not transfer personal data to countries or organisations that cannot provide an adequate level of protection for your information.

92jee reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our regulatory obligations, or the way we operate the Platform. All updates will be published on this page with a revised "Last Updated" date at the top of the document.

Where a change is material — meaning it significantly affects your rights or the way 92jee processes your personal data — we will provide at least 14 days' advance notice via email to your registered address or via a prominent in-platform notification before the change takes effect.

Your continued use of the 92jee Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the Platform and contact us to request account closure and data deletion where applicable.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about the way 92jee handles your personal data, please contact us using the details below. We aim to respond to all privacy-related enquiries within 30 calendar days.

• Email: [email protected] — subject line: "Privacy Enquiry"
• Live Chat: Available 24/7 via the chat widget on the 92jee Platform

92jee takes all privacy complaints seriously and will investigate every concern raised in good faith. If you are not satisfied with our response, you may escalate your complaint to the data protection authority or supervisory body of our licensing jurisdiction in accordance with the applicable procedures.